CA – Spot Deliveries and the Seller's Right to Cancel for California Dealers
This training covers common pitfalls associated with spot deliveries and the seller’s right to cancel, including 10-day letters, and the best practices for avoiding problems and lawsuits.
Categories
Auto F&I Compliance, Auto Advertising, Sales, and Finance Compliance – CA
Availability
Online
Languages
English, Spanish
Duration
(15 – 20 min)
This training covers common pitfalls associated with spot deliveries and the seller’s right to cancel (including 10-day letters) and the best practices for avoiding problems and lawsuits. Specifically designed for CA dealers, this training includes the prerequisites for spot delivery, the appropriate methods of communicating with the customer about cancellations, and practices that must be avoided.
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