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Building a Workplace Dispute Investigation Framework

Toby Graham

RV News Earned Media

Editor’s Note: As of January 2026, KPA separated into two companies. KPA serves the automotive industry. The EHS software formerly known as KPA Flex is now Novara Flex.

Rich VanTuinen takes us step-by-step through the process of the best way to apply an investigation framework for workplace disputes in your workplace. He outlines 4 major points: Identifying key facts and witnesses, choosing a reliable investigator, collecting and documenting evidence, and committing to confidentiality.


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