Simplify Contractor Compliance with a Self-Service Portal

Give contractors one place to complete requirements, manage documentation, assign training, and track approval status. The Novara Flex Contractor Portal cuts administrative work and confirms every contractor is qualified and prepared before they step on-site. 

Contractor Management portal

Self-Service COntractor POrtal

Stop Chasing Contractor Paperwork 

The Problem

Contractor onboarding often depends on long email chains, disconnected spreadsheets, and documents stored across multiple systems. Your team spends hours requesting information, answering status questions, and chasing expired credentials. 

Our Solution

The Novara Flex Contractor Portal gives contractors a dedicated, self-service environment for managing their own requirements. Contractors can see what’s needed, submit documents, complete assigned tasks, and track their status without waiting on your team.

You maintain visibility and control while contractors take greater responsibility for keeping their information accurate and current.

Benefits

A Better Contractor Experience. More Control for Your Team. 

Accelerate Qualification and Onboarding

Give every contractor a clear view of outstanding requirements, pending approvals, and next steps. Fewer questions and faster submissions get qualified contractors to work sooner.

Keep Contractor Records Current

Track expiration dates for insurance certificates, licenses, permits, training, and other time-sensitive requirements. Automated notifications prompt contractors to renew expiring documentation before they create a compliance gap.

Scale Your Contractor Program

Create a consistent process that works across contractors, projects, sites, and business units. The portal reduces the administrative burden of managing a growing contractor network without sacrificing oversight.

Reduce Administrative Work

Move contractor communication and documentation out of email. Contractors can upload required information, manage employee records, and respond to requests directly through the portal.

Everything Contractors Need, in One Place 

Requirement and Document Submission

Contractors can submit the documentation required by your organization, including:

  • Certificates of insurance
  • Contractor licenses
  • Permits and certifications
  • W-9 forms
  • Safety policies and acknowledgments
  • Experience modification rates
  • Training records
  • Site-specific documentation

Your organization defines the requirements. Contractors complete them through a standardized process.

Contractor Management Profile 2

Clear Status and Next Steps

Contractors can quickly understand: 

  • Which client requirements apply to them 
  • What information is incomplete 
  • Which submissions are under review 
  • What has been approved 
  • What needs attention next 

Clear status information reduces confusion, follow-up calls, and delays. 

Contractor Management Profile - approvals

Contractor Employee Management

Contractor administrators can add the employees who will be working onsite and assign required training or qualifications. So your team verify that both the contractor company and the individual workers meet your standards.

Contractor Management - employees

Integrated Training

Contractor employees can access and complete required training before arriving onsite while your team can view their readiness with completion records connected to the contractor profile.

Expiration Tracking and Alerts

Monitor important dates associated with insurance, permits, certifications, licenses, and training. Automated alerts notify contractors when requirements are approaching expiration so they can take action.

Contractor Management - employees expiring training

Easier Corrections and Resubmissions

When submitted information needs to be updated, reviewers can return the requirement with an explanation rather than rejecting the submission outright. Contractors can make the requested correction and resubmit it directly through the portal.

This keeps communication within Flex and prevents the process from restarting over minor issues.

Contractor Management Profile - resubmit

Complete Activity History

Track contractor submissions, updates, withdrawals, approvals, and other activity in a centralized record. A clear history improves accountability and helps your organization maintain a stronger audit trail. 

Contractor Management Profile - history

How it works

How the Contractor Portal Works

1. Configure Your Requirements 

Define the documents, qualifications, training, and other requirements contractors must complete. Requirements can reflect contractor type, location, project, or risk level. 

2. Invite Contractors to the Portal

Contractors receive access to a dedicated portal where they can review client requirements, submit information, and manage their organization’s profile.

3. Add Employees and Complete Training

Contractors identify the employees who will be onsite. Workers complete assigned training and other individual requirements before beginning work.

4. Review and Approve

Your team reviews submitted requirements, requests corrections when necessary, and approves contractors based on your established standards.

Extend Your Safety Standards Beyond Your Workforce 

Contractors may work alongside your employees, operate the same equipment, and encounter the same hazards. They should not be managed through a separate, less consistent process. 

The Contractor Portal helps extend your organization’s safety and compliance standards across your contractor workforce. Every contractor follows a defined qualification process, every worker completes the appropriate requirements, and every record remains connected in one system. 

The result is a more prepared contractor workforce and stronger control over the operational risks created by third-party work. 

Two men wearing safety helmets discuss something in a warehouse; one holds a laptop while the other gestures with his hands.

Customer Story

From Hundreds of Emails to One Connected Process

“We have a lot more flexibility, and we don’t have to send emails out to 800 contractors. We get things turned around a lot quicker.” 

Sean Naughton, Corporate Safety Director

A cluster of electrical cables and equipment with the Hatzel & Buehler, Inc. logo and the text "Electrical Construction Since 1884" overlaid.

Make Contractor Compliance Easier for Everyone

Give contractors a simple way to manage requirements while giving your team the visibility needed to protect your people, operations, and organization.