Simplify Contractor Compliance with a Self-Service Portal
Give contractors one place to complete requirements, manage documentation, assign training, and track approval status. The Novara Flex Contractor Portal cuts administrative work and confirms every contractor is qualified and prepared before they step on-site.

Self-Service COntractor POrtal
Stop Chasing Contractor Paperwork
The Problem
Contractor onboarding often depends on long email chains, disconnected spreadsheets, and documents stored across multiple systems. Your team spends hours requesting information, answering status questions, and chasing expired credentials.
Our Solution
The Novara Flex Contractor Portal gives contractors a dedicated, self-service environment for managing their own requirements. Contractors can see what’s needed, submit documents, complete assigned tasks, and track their status without waiting on your team.
You maintain visibility and control while contractors take greater responsibility for keeping their information accurate and current.
Everything Contractors Need, in One Place
Requirement and Document Submission
Contractors can submit the documentation required by your organization, including:
Your organization defines the requirements. Contractors complete them through a standardized process.

Clear Status and Next Steps
Contractors can quickly understand:
Clear status information reduces confusion, follow-up calls, and delays.

Contractor Employee Management
Contractor administrators can add the employees who will be working onsite and assign required training or qualifications. So your team verify that both the contractor company and the individual workers meet your standards.

Integrated Training
Contractor employees can access and complete required training before arriving onsite while your team can view their readiness with completion records connected to the contractor profile.

Expiration Tracking and Alerts
Monitor important dates associated with insurance, permits, certifications, licenses, and training. Automated alerts notify contractors when requirements are approaching expiration so they can take action.

Easier Corrections and Resubmissions
When submitted information needs to be updated, reviewers can return the requirement with an explanation rather than rejecting the submission outright. Contractors can make the requested correction and resubmit it directly through the portal.
This keeps communication within Flex and prevents the process from restarting over minor issues.

Complete Activity History
Track contractor submissions, updates, withdrawals, approvals, and other activity in a centralized record. A clear history improves accountability and helps your organization maintain a stronger audit trail.

How it works
How the Contractor Portal Works
1. Configure Your Requirements
Define the documents, qualifications, training, and other requirements contractors must complete. Requirements can reflect contractor type, location, project, or risk level.
2. Invite Contractors to the Portal
Contractors receive access to a dedicated portal where they can review client requirements, submit information, and manage their organization’s profile.
3. Add Employees and Complete Training
Contractors identify the employees who will be onsite. Workers complete assigned training and other individual requirements before beginning work.
4. Review and Approve
Your team reviews submitted requirements, requests corrections when necessary, and approves contractors based on your established standards.
Extend Your Safety Standards Beyond Your Workforce
Contractors may work alongside your employees, operate the same equipment, and encounter the same hazards. They should not be managed through a separate, less consistent process.
The Contractor Portal helps extend your organization’s safety and compliance standards across your contractor workforce. Every contractor follows a defined qualification process, every worker completes the appropriate requirements, and every record remains connected in one system.
The result is a more prepared contractor workforce and stronger control over the operational risks created by third-party work.

Customer Story
From Hundreds of Emails to One Connected Process
“We have a lot more flexibility, and we don’t have to send emails out to 800 contractors. We get things turned around a lot quicker.”
Sean Naughton, Corporate Safety Director

Make Contractor Compliance Easier for Everyone
Give contractors a simple way to manage requirements while giving your team the visibility needed to protect your people, operations, and organization.