Charps LLC Drives Regional Expansion While Downsizing Expenses
"We know we are hitting on every topic … and when you deliver training in a more professional manner, it reflects positively on your company as a whole." – Andrea Anderson, Director of Health and Safety
Customer Profile
Charps
Beginning as a small Midwest pipeline construction company, Charps, LLC has grown steadily into a best-in-class provider of large-scale pipe construction, installation, and maintenance services.
Today, Charps teams extend their expertise to worksites nationwide, but rapid growth within a cyclical market presented a challenge: How do you efficiently preserve a best-in-class safety culture while onboarding a widely dispersed team of new or temporary skilled workers?
1
Comprehensive Training Module
100+
Hours Saved in Travel and Administration
60
Minutes Saved Per Trainee
Challenge
With only six field safety representatives conducting training at sites stretched across the country, Charps needed a technological solution to efficiently scale their onboarding requirements.
Solution
Working closely with Charps’ safety administration staff and using existing PowerPoint materials they supplied, Novara’s content development services team built an onboarding tool that combines the trainings needed by new employees into a single eLearning course.
The solution directly addressed the myriad of occupational hazards employees face on pipe installation and maintenance worksites as well as integrating animated content, professional voiceover narration, and knowledge assessments for a professional and engaging experience.
Results
With cost savings surpassing Charps’ initial investment within the first year of deployment, the tool continues to demonstrate a significant value three years on. In addition to the measurable time savings, the onboarding training materials are more standardized in substance and more authoritative in presentation.
Key Metrics
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