Mt. Diablo Resource Recovery Reduces Costs and Injuries with Novara Flex
"We're seeing a significant reduction [in accidents and injuries], so much that we are one of the top ten members of our captive insurance group that is being recognized for our enhanced safety performance." – Bart Miller, Director of EH&S
Customer Profile
Mt. Diablo
Mt. Diablo Resource Recovery, a waste management operation in Concord, CA, serves customers, communities, and the environment responsibly, by optimizing the use of discarded materials. With a long-standing history as a family business, they face modern challenges in maintaining safety and compliance.
50%
Reduced Accident Rate
1
Streamlined Program
Challenge
When it came to developing an ideal safety culture, the safety team faced significant challenges:
- Diverse Risks Across Operations: Managing safety for both drivers and facility operators
- Need for Efficient Safety Management System: Required comprehensive system for processes, training and compliance
- Cost Sensitivity: Balancing investment against long-term savings
- Regulatory Compliance: Meeting strict OSHA requirements as a high-risk industry
- Cultural Change: Implementing safety culture across the organization
- Need for Safety Metrics: Lacked data to monitor performance
Solution
The company implemented several solutions through Novara Flex:
- Comprehensive safety management system for audits, training, and compliance
- Regulatory compliance tracking and reporting
- Cultural change through regular training and engagement programs
- Data utilization and reporting capabilities
- Cost management through improved safety performance
- Bilingual training modules and mobile app features
Result
Implementation of Novara Flex delivered significant improvements:
“It’s a wonderful system,” noted Bart Miller, Director of EH&S.
“With Novara Flex, we have a one-stop-shop for all of those training needs and for field safety observations facility”
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