Our Angry Resident – Causes and Creative Approaches to Care
This course covers the challenges of patient anger and how to identify the causes or antecedents, in order to address the situation as well as to prevent, if possible, its reoccurrence. 1 CEU
Categories
Mariposa (Aging Services)
Availability
Online
Languages
English
Duration
(60 min)
Supporting residents who are angry at their peers, family or staff requires patience and understanding. Staff must also be careful to identify the causes or antecedents of the resident’s anger, in order to address the situation as well as to prevent, if possible, its reoccurrence. Length: 60 minutes 1 CEU. Approval codes will be avail on the course certificate upon completion of the course.
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