Reputation Management and Complaint Resolution
This training walks through the benefits of maintaining a good reputation for a business as well as how to reduce the occurrence of customer complaints. It also outlines the basic steps of managing and resolving a customer complaint.
Categories
Auto Advertising, Sales, and Finance Compliance, Auto F&I Compliance
Availability
Online, SCORM
Languages
English, Spanish
Duration
(5-10 min)
This training walks through the benefits of maintaining a good reputation for a business and how to reduce the occurrence of customer complaints. It also goes through the basic steps of managing and resolving a customer complaint.
Experience Novara Training First-Hand
Want to see how our award-winning training courses can transform your workplace safety and compliance? Schedule a personalized demo to explore our training options.
Field Sanitation
Clean fields help protect workers’ health and ensure crops remain safe. Poor sanitation, however, can lead to illness and contamination. This general awareness training will help you understand proper sanitation practices as well as hazards to be aware of and emergency response measures.
Roll-Over Protective Structures
Rollover protective structures (ROPS) are frames or cabs designed to prevent crushing during a rollover when used with a seatbelt. This general awareness training explains how rollover protection works, hazards, safe operation best practices, and emergency response measures.
Pesticide Safety
Proper pesticide safety practices help protect agricultural workers, crops, and the environment from harmful exposure and contamination. This general awareness training covers pesticide hazards, best practices for safe handling, and emergency response.